Return & Refund Policy

Order Cancellation

• Orders can be cancelled within 24 hours of placing the order.
• If cancelled within this 24-hour window, your money will be fully refunded.

What Can Be Returned

• Any unused item purchased from Sagar Sarees can be returned.

What Cannot Be Returned

• Pre-ordered products (no returns or refunds).
• Customized orders, including customized stitching (Fall, Pico or stitched blouse), lehengas and dresses.
• Sarees where the blouse has been stitched or where Fall & Edging has been added.

Cash on Delivery (COD)

• Cash on Delivery (COD) is not available for pre-order products.

Pricing

• All prices listed on the website are inclusive of GST for customers within India.
• For customers outside India, prices do not include duties. Import duty, customs duty and any other applicable taxes or fees are the customer’s responsibility.

Shipping Delays

• Shipping may occasionally be delayed due to circumstances beyond our control such as festivals, holidays or lockouts.
• No refunds or returns will be entertained for delays caused by such circumstances.

How to Return a Product

To request a return, email us at
info@sagarsaree.com
with the following details:

1. Order Number
2. Product Name
3. Reason for returning the product
4. Photo of the product you intend to return

Return Conditions

• Returns must be initiated within 7 working days of delivery.
• The product must be returned in its original packaging along with a copy of the invoice.
• Returns cannot be accepted if the blouse has been stitched or if Fall & Edging has been added.

Shipping & Return Charges

Refunds

• Refunds are processed once the returned product reaches our warehouse and passes a quality check.
• Refunds generally take 5–7 working days to process after approval.
• For cancellations, a full refund is issued only if the order was cancelled within 24 hours of placing it.